The BlackMP Story

Studies conducted by the USDA show that over-farming has led to a consistent depletion of essential minerals from the soil and our resulting food supply. So BlackMP Living Water was created. BlackMP products contain the highest quality ingredients on the market today, including USDA Certified Organic Fulvic and Humic Minerals, SBO Probiotics and Electrolytes. All of these ingredients combine to make BlackMP a truly refreshing drink and the Perfect Alternative Beverage to today’s carbonated soft drinks and sugary sports drinks.

  • HOW ARE WE DIFFERENT?

  • Most mineral waters on the market right now contain ground up rocks from one or two minerals. “BlackMP has all organic ingredients, including USDA Certified Fulvic and Humic, over 77+ Essential Minerals, SBO Probiotics and Electrolytes; that when taken together, create BlackMP LIVING WATER. (MP= Minerals & Probiotics). BlackMP is the Perfect Alternative to caffeine, carbonated and sugary sports drinks.

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1. What is your shipping policy?

We only ship within the United States, including Alaska, Hawaii, and the District of Columbia. Unfortunately, we do not ship to APO/FPO addresses, hotels, or outside the United States. Orders are processed quickly, and you will receive a tracking number via email once your order has shipped.

2. How long does delivery take?

We pride ourselves on fast delivery. Typically, your order will arrive within 3-5 business days after processing. Please note that delivery times may vary depending on your location.

3. What payment methods do you accept?

We accept all major credit cards and PayPal. Your payment will be processed securely, and you will receive an order confirmation once your payment has been successfully processed.

4. How can I track my order?

After your order is shipped, you will receive a Shipping Confirmation email with a tracking number. You can use this number to track the status of your delivery directly on our website or through the carrier's tracking system.

5. Do you offer tech support for online shopping?

Yes, we offer 24/7 tech support to assist with any issues you may encounter while shopping online. Whether you need help placing an order, navigating the website, or tracking your shipment, our support team is here to help anytime.

6. What is your return policy?

Due to the nature of our products, which are consumable, we do not accept returns. However, if you have any concerns with your purchase, please contact us within 14 days of receipt at contact@black-mp.com, and we will work with you to resolve the situation to your satisfaction.

7. How is my personal information used?

We are committed to protecting your privacy. Your personal information is used to process your orders, provide customer support, and improve your shopping experience. For more details, please review our Privacy Policy, which outlines how we collect, use, and protect your information.

8. Do you share my personal information with third parties?

We do not sell or rent your personal information to third parties. We may share your information with trusted service providers who assist us in operating our website and conducting our business. These partners are obligated to keep your information confidential and use it only for the purposes we specify.

9. Can I update my personal information?

Yes, you can update your personal information at any time by logging into your account on our website. If you need further assistance, please contact our customer support team at contact@black-mp.com.

10. How do I unsubscribe from marketing emails?

You can unsubscribe from our marketing emails at any time by clicking the "unsubscribe" link at the bottom of any promotional email you receive from us. Alternatively, you can update your email preferences in your account settings.

11. How can I contact customer service?

You can reach our customer service team 24/7 via email at contact@black-mp.com. We're here to help with any questions or concerns you may have.

12. What if I have a privacy concern?

If you have any concerns about how your personal information is handled, please refer to our Privacy Policy or contact us directly at contact@black-mp.com. We take your privacy seriously and are committed to addressing any issues promptly.

13. Are there any restrictions on purchasing your products?

Our products are available for purchase to individuals who are at least 18 years old and are accessing our website from within the United States. We do not sell or ship products outside of the United States.

 

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